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Anne Gwathmey Italy Local time: 16:47 Italian to English + ...
to the above replies
Mar 25, 2017
I'm always afraid to uninstall a licensed product for fear I won't get it back. But at this point I might not have anything left to lose. I'll be speaking to a trados agent Monday, she might have some ideas.
I tried repair--didn't work unfortunately
I have written to SDL and hope to get an answer at some point.
Thanks for the suggestions anyway
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Emma Goldsmith Spain Local time: 16:47 Member (2004) Spanish to English
Delete xml files.
Mar 25, 2017
Anne Gwathmey wrote:
No going around it, whatever I try I get the same message.
Any suggestions?
Thanks, Temple
With Studio closed, I'd try deleting these 3 xml files: - BaseSettings.xml - plugincache.xml - UserSettings.xml from this folder: C:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\[12.0.0.0] or [14.0.0.0] (the number depends on whether you're using Studio 2015 or 2017)
When you re-open Studio, it will re-create these 3 files.
Hope it helps!
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