GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
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02:37 Feb 8, 2016 |
English to Portuguese translations [PRO] Marketing - Marketing / Market Research | |||||||
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| Selected response from: Danik 2014 Brazil | ||||||
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serviços experimentais Explanation: É uma incógnita, mas fica a sugestão. https://www.rnp.br/servicos/servicos-experimentais |
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serviços com foco na experiência do cliente Explanation: "Experiential services are defined as services where the focus is on the experience of the customer when interacting with the organization, rather than just the functional benefits following from the products and services delivered (Voss & Zomerdijk, 2007). This means that the customer experience has become the key feature in the delivery of said services." http://www.bluehair.co/2009/05/experiential-services-my-two-... -------------------------------------------------- Note added at 35 mins (2016-02-08 03:13:46 GMT) -------------------------------------------------- OU: Gestão da experiência e do relacionamento do cliente (CRM/CX) -------------------------------------------------- Note added at 36 mins (2016-02-08 03:14:46 GMT) -------------------------------------------------- https://www.google.com.br/search?q=serviços com foco na expe... |
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