Studio 2021 keeps on crashing
Autor wątku: Michael Harris

Michael Harris  Identity Verified
Niemcy
Local time: 12:09
Członek ProZ.com
od 2006

niemiecki > angielski
Jan 26

Hello everyone,

Does anybody have any idea why my studio 2021 keeps crashing without any warning. This has happened with different files from different customers. I didn´t even have a chance to save the file, trados just closes.
I have the latest version, have a new computer with 16 GB memory and software-related, everything is up-to-date.

I know this is quite vague, but if anybody has any ideas, that woul dbe fantastic.

Michael


Rachel Waddington
 

Rachel Waddington  Identity Verified
Wielka Brytania
Local time: 11:09
Członek ProZ.com
od 2014

niderlandzki > angielski
+ ...
Same here Jan 26

See also: https://www.proz.com/forum/sdl_trados_support/348878-studio_2021_very_unstable.html

Same problem here, no warning, it just shuts down. I currently have Autosave set to every 3 minutes.

If you work out how to fix it I'd love to know.


 

Michael Harris  Identity Verified
Niemcy
Local time: 12:09
Członek ProZ.com
od 2006

niemiecki > angielski
NOWY TEMAT
This is just soooo annoying Feb 2

I am working on a Powerpoint in Studio and it crashes every 3 minutes!!

I thought that Trados would also be looking into this forum, or is it really only for us translators?

And if trados knows about this problem, then it is a bit of a poor performance from them that they do not even make any suggestions or acknowledge that they are addressing this issue!!!


Bruno Depascale
 

Paul Malone  Identity Verified
Francja
Local time: 12:09
Członek ProZ.com
od 2004

francuski > angielski
+ ...
Perform a "Repair installation" Feb 3

My honest answer to your question, Michael, is no.

However, I suggest that you try performing a "repair installation". For example, in Windows 10 you proceed as if you were going to uninstall Trados Studio 2021 in Control Panel/Programs and Features, but instead of uninstalling you choose "repair". This is what SDL themselves recommend in these cases according to a post I read in the official SDL help forums. I, at least, have been doing this since Studio 2019 and I find that after
... See more
My honest answer to your question, Michael, is no.

However, I suggest that you try performing a "repair installation". For example, in Windows 10 you proceed as if you were going to uninstall Trados Studio 2021 in Control Panel/Programs and Features, but instead of uninstalling you choose "repair". This is what SDL themselves recommend in these cases according to a post I read in the official SDL help forums. I, at least, have been doing this since Studio 2019 and I find that after doing so, Studio then no longer crashes at all for at least a few months. Then, the very next time it does crash - a few months later, with luck - I immediately perform the repair installation again, which once again seems to solve the immediate crashing behaviour. It works for me, so it might be worth a try.

Good luck, Paul.

[Edited at 2021-02-03 07:46 GMT]

[Edited at 2021-02-03 09:33 GMT]
Collapse


 

Michael Harris  Identity Verified
Niemcy
Local time: 12:09
Członek ProZ.com
od 2006

niemiecki > angielski
NOWY TEMAT
Morning Paul Feb 3

Paul Malone wrote:

My honest answer to your question, Michael, is no.

However, I suggest that you try performing a "repair installation". For example, in Windows 10 you proceed as if you were going to uninstall Trados Studio 2021 in Control Panel/Programs and Features, but instead of uninstalling you choose "repair". This is what SDL themselves recommend in these cases according to a post I read in the official SDL help forums. I, at least, have been doing this since Studio 2019 and I find that after doing so, Studio then no longer crashes at all for at least a few months. Then, the very next time it does crash - a few months later, with luck - I immediately perform the repair installation again , which once again seems to solve the immediate crashing behaviour. It works for me, so it might be worth a try.

Good luck, Paul.

[Edited at 2021-02-03 07:46 GMT]


Thanks for the tip, will try it out and see.

Michael


 

David Willett
Wielka Brytania
Local time: 11:09
niemiecki > angielski
Me too. Feb 3

I've been using Trados since the 2007 version and have had occasional problems over the years but never the repeated crashes that seem to plague the 2021 version. My machine is a recent Windows 10 tower with 16 GB RAM, and it is otherwise completely stable. Everything else runs just fine.

Studio 2021, on the other hand, has been crashing multiple times per day on my current project with no warning whatsoever. This is what is left on the screen after it's given up the ghost:



Thank goodness for autosave!


 

Michael Harris  Identity Verified
Niemcy
Local time: 12:09
Członek ProZ.com
od 2006

niemiecki > angielski
NOWY TEMAT
Wow, Feb 3

David Willett wrote:

I've been using Trados since the 2007 version and have had occasional problems over the years but never the repeated crashes that seem to plague the 2021 version. My machine is a recent Windows 10 tower with 16 GB RAM, and it is otherwise completely stable. Everything else runs just fine.

Studio 2021, on the other hand, has been crashing multiple times per day on my current project with no warning whatsoever. This is what is left on the screen after it's given up the ghost:



Thank goodness for autosave!


At least you get some lovely Error windows, mine just crashes and leaves me in the cold.


Bruno Depascale
 

Rachel Waddington  Identity Verified
Wielka Brytania
Local time: 11:09
Członek ProZ.com
od 2014

niderlandzki > angielski
+ ...
Thanks Feb 3

Paul Malone wrote:

My honest answer to your question, Michael, is no.

However, I suggest that you try performing a "repair installation". For example, in Windows 10 you proceed as if you were going to uninstall Trados Studio 2021 in Control Panel/Programs and Features, but instead of uninstalling you choose "repair". This is what SDL themselves recommend in these cases according to a post I read in the official SDL help forums. I, at least, have been doing this since Studio 2019 and I find that after doing so, Studio then no longer crashes at all for at least a few months. Then, the very next time it does crash - a few months later, with luck - I immediately perform the repair installation again, which once again seems to solve the immediate crashing behaviour. It works for me, so it might be worth a try.

Good luck, Paul.

[Edited at 2021-02-03 07:46 GMT]

[Edited at 2021-02-03 09:33 GMT]


Thanks for that tip, I will give it a go!


 

Michael Harris  Identity Verified
Niemcy
Local time: 12:09
Członek ProZ.com
od 2006

niemiecki > angielski
NOWY TEMAT
Hi once again Paul Feb 15

Paul Malone wrote:

My honest answer to your question, Michael, is no.

However, I suggest that you try performing a "repair installation". For example, in Windows 10 you proceed as if you were going to uninstall Trados Studio 2021 in Control Panel/Programs and Features, but instead of uninstalling you choose "repair". This is what SDL themselves recommend in these cases according to a post I read in the official SDL help forums. I, at least, have been doing this since Studio 2019 and I find that after doing so, Studio then no longer crashes at all for at least a few months. Then, the very next time it does crash - a few months later, with luck - I immediately perform the repair installation again, which once again seems to solve the immediate crashing behaviour. It works for me, so it might be worth a try.

Good luck, Paul.

[Edited at 2021-02-03 07:46 GMT]

[Edited at 2021-02-03 09:33 GMT]


I have tried this out in the mean time and low and behold, it seems to have worked.

I must admit that this is a bit poor from Trados that they have not made any comments here seeing as their software is quite expensive!!

Anyway, in my case this worked but I do hope that I do not have to do that again.


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Studio 2021 keeps on crashing

Advanced search







CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
SDL MultiTerm 2021
One central location to store and manage multilingual terminology.

By providing access to all those involved in applying terminology (such as engineers, marketers, translators, and terminologists), our terminology management solution ensures consistent and high-quality content from source through to translation.

More info »



Forums
  • All of ProZ.com
  • Szukaj terminu
  • Praca
  • Forum
  • Multiple search