Viky Tognini 1564 Weeping Willow Way, Hollywood, FL 33019
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[email protected] •
Business Leadership Profile
SUMMARY OF EXPERIENCE
Focused, results-oriented professional with 3 years experience in progressively responsible managerial positions. Customer-service oriented with proven ability to provide team-spirited leadership for maximum productivity. Skilled at communicating effectively to attain company goals. Proficient at developing and implementing training programs with the highest degree of energy and enthusiasm.
EXPERIENCE HIGHLIGHTS
Best Buy • Aventura, FL 2007 to Present
Sales Supervisor
• Increased sales and productivity within department, bringing the store to company rank of 4th.
• Created a harmonious work environment.
• Enacted new sale ideas which boosted store revenue.
• Recruited, hired, trained, and supervised more than 100 employees.
Best Buy • Aventura, FL 2006 to 2007
Business Technology Consultant Best Buy For Business Department
• Provided IT solutions which enhanced productivity and cut costs for small businesses in the Aventura area.
• Increased district sales by 24%, by Implemented training courses for other stores in the district.
• Designed training courses for other stores in the district in the implementation of best practices.
Best Buy• Aventura, FL 2005 to 2006
Senior Sales Associate
• Assisted Supervisor with generating effective team schedule.
• Interacted with customers, catering to their unique needs, and provided end to end solutions.
LANGUAGES
Fluent in: Portuguese, Italian, and Spanish.
EDUCATION
Florida International University • North Miami, FL 2009
B.A., International Business • GPA: 3.6
Hallandale High School • Hallandale Beach, FL 2005
Graduated 4th in my class, while involved in the Student Body as treasurer, handling finances and organizing activities to raise money for the club.
SKILLS
• MS Office
• Windows NT/98/2000/XP/2003
• Profit and Loss Analysis
• Analyzing Labor expenditure
• Small Business Advice
• Budget Models
• Business Recruitment
• Budgeting
LICENSE
• Florida Real Estate Sales Associate License.
CERTIFICATIONS
• 70-282 Small Business Server Certification • Microsoft Corporation • Pembroke Pines, FL • 2007 Achieved Microsoft Small Business Server certification, which focuses on analyzing, maintaining and deploying business IT solutions, for small to medium sized businesses.
HONORS
• EDGE AWARD • BEST BUY • Aventura, FL • 2007 . The EDGE award is given to one supervisor in the district every year for meeting the company’s goal of engaging every customer, driving profitability, gaining employee insight and embracing diversity.