Iris Ponce
Long Beach, CA 90806
562 726 6209
[email protected]
Objective
Seeking to accomplish my goal with steady steps towards a career that will aid me with potential to grow.I am a translator, reviser and interpreter (voice over or consecutive interpretation).My purposes are: to translate, Spanish and English I am bilingual Spanish-English. I have done my schooling in Mexico and the United States; I am fluent and speak, and write Spanish and English very, very well.
Qualifications
Computer literate. Type 55 wpm. Bilingual (Spanish and English) both verbal and written. Able to translate documents with precision. Five years of French. Detail oriented. Great communication skills. Very organized. Objective. Work well under pressure. Responsible. Able to understand and follow through with directions and instructions.
Education
2009-Present
Southern California School of Interpretation
2000-Present 1997-2000
Cerritos College
Long Beach Polytechnic High School
Job Experience
First Voice Interpreting
Present
Interpret for workers compensation doctors and their patients.
December 2008- Present
Global Interpreting
In person interpreting. Appointments are made for patients and I attend their visit and interpret for the doctors, nurses, specialist or any medical personnell and I interpret for them. ember 2005- Presen
December 2006- Present
Tele-Interpreters (now Language Line)
I am the voice of the customers that call in. But more than that, I am also the voice of the customer service representatives (that contracts us) as I facilitate communication between the customer and agent. As a representative voice for your agent, I understand the effect quality customer service has on multilingual markets that tend to be highly brand loyal and brand advocates within their cultural communities. Delivering a branded customer experience through quality customer service is a key objective for every interpretation call I make.
References Available Upon Request | 
