Japanese to English: Company script
General field: Tech/Engineering
Detailed field: IT (Information Technology) | |
Source text - Japanese
"表示品質、機能性ともに満足のいく出来でいいモニターだと思います。
ゲーム等早い動きには対応しきれず色が乱れることもありましたが、私の使い方では支障なし。
USB-PDの90W対応という点もありがたい。
MacbookPro 16インチも安心して1ケーブルで使えます。
湾曲ディスプレイは初めてだったので画像編集に支障が出ないか不安だったのですが、これは慣れですね。私は問題なさそうです。
安くはないですがお値段なりのいいモニターでした。
以下の理由で満点付けられないのが残念なくらいです。
私の場合は特殊な例ですが、使用開始して数時間で排気口から発煙。
焦げ臭いにおいもしてきたため、すぐに電源を切ってDellのテクニカルサポート状況を説明したところ初期不良だろうという所見でした。
購入から10日以内なので新品交換できるとのことでしたが、商品をDellに送ってから新品の発送まで3週間かかるとのことでしたので、協議の結果今回はAmazonさんに返品をお願いしました。
全体としてみるとメーカーの対応は誠実なものでした。
あえて言うならですが（贅沢かもしれませんが）日本語のレベルがあまり高くないスタッフをコールセンターで対応させるのはどうなのかなと思いますね。言葉の意味は通じるけど細かなニュアンスが……という感じでもやもやしました。日本語という言語自体がニュアンスに頼りすぎてるんでしょうけど、我々は日本人なので「厳格に話せ」と言われても今更なかなか出来ないですね。以上余談でした。" | Translation - English
"It's a good monitor that's satisfactory for both display quality and functionality.
I couldn't keep up with the fast-moving games and sometimes the colors were distorted. However, I don't have any trouble using the game.
We also appreciate the 90W support of USB-PD.
The MacbookPro 16" can be used with a single cable without worry.
Because it was the first time I had a curved display, I was worried about whether it would interfere with image editing. However, this is a familiar experience. I don't seem to be a problem.
It wasn't cheap, but it was a good monitor.
It's a pity that we can't get full marks for the following reasons.
In my case, it's a special case, but within a few hours of starting to use it, the smoke starts coming out of the vent.
I had a burning smell, so I immediately turned off my power and explained the technical support situation for Dell, and it turned out to be an early failure.
It was decided that the new product could be replaced within 10 days of the purchase, but it would take three weeks from the time the product was sent to Dell to the time the new product was shipped, so as a result of the discussion, we asked Amazon to return the product.
On the whole, the company's response was sincere.
To put it bluntly, I don't know if it would be a luxury, but I don't think it would be nice to have a staff at a call center that doesn't have a high level of Japanese. I can understand the meaning of words, but the nuance is...It was a vague feeling that The Japanese language itself depends too much on nuance, but we're Japanese, so even if we're told to "speak strictly", it's hard to do it now. That's just the story. " |
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