Story at a glance

• The U.S. Citizenship and Immigration Services is using machine translation to help determine whether people with family in the U.S. can resettle as refugees.
• Experts say Google Translate and other machine translation tools are flawed, sometimes mis-translating words or phrases.
• Translation programs also often misunderstand nuance and humor.
• Facebook had to apologize when a Palestinian man’s “good morning” was translated as “hurt them.”