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agent d’encadrement commerciale

English translation: Sales & Marketing Supervisor

13:43 Aug 9, 2023
French to English translations [PRO]
Bus/Financial - Human Resources
French term or phrase: agent d’encadrement commerciale
HR case concerning agency in France of an international company, an airline in fact.

"Outre le développement commercial, AAA était également en charge des aspects administratifs tels que la gestion du personnel ou le budget.
Elle assistait d'une équipe de 4 personnes :
BBB, contrôleur financier en charge des RH,
CCC, Attachée commerciale,
DDD, Comptable Qualifiée,
EEE, Agent d’Encadrement Commerciale.
AAA n'avait donc pas de supérieur hiérarchique basé en France.
...
"

Could this be "call centre supervisor" maybe? Airlines usually have to have call centres...
Mpoma
United Kingdom
Local time: 10:32
English translation:Sales & Marketing Supervisor
Explanation:
cadre = supervisor/manager

commercial = sales & marketing

From wordreference:

https://www.wordreference.com/fren/commercial

commercial nm familier (service commercial) (commerce) sales department n
sales and marketing department n
(informal) sales n
(informal) sales and marketing n


The "marketing" bit is maybe not strictly requisite, but I like to throw it in.

My Dad used to work as a "Commercial Manager" but that job title is probably a bit dated now.


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Note added at 33 mins (2023-08-09 14:16:46 GMT)
--------------------------------------------------

Also I like to put job titles in capitals, but some people don't agree with that, including The (former Manchester) Guardian, no less.
Selected response from:

Conor McAuley
France
Local time: 11:32
Grading comment
Go raibh maith a míl agat.
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +3Sales & Marketing Supervisor
Conor McAuley
4sales team leader
Daryo
4 -1Mentoring salesman
Etienne Thems


Discussion entries: 3





  

Answers


31 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +3
Sales & Marketing Supervisor


Explanation:
cadre = supervisor/manager

commercial = sales & marketing

From wordreference:

https://www.wordreference.com/fren/commercial

commercial nm familier (service commercial) (commerce) sales department n
sales and marketing department n
(informal) sales n
(informal) sales and marketing n


The "marketing" bit is maybe not strictly requisite, but I like to throw it in.

My Dad used to work as a "Commercial Manager" but that job title is probably a bit dated now.


--------------------------------------------------
Note added at 33 mins (2023-08-09 14:16:46 GMT)
--------------------------------------------------

Also I like to put job titles in capitals, but some people don't agree with that, including The (former Manchester) Guardian, no less.

Conor McAuley
France
Local time: 11:32
Specializes in field
Native speaker of: English
PRO pts in category: 60
Grading comment
Go raibh maith a míl agat.

Peer comments on this answer (and responses from the answerer)
agree  philgoddard: I'm with the Guardian. Unnecessary capitals look messy.
1 hr
  -> Emmmm...capitals look messy? Have a look at NYT headlines!!! https://www.nytimes.com/ / But thanks for the Agree.
agree  Tony M: I totally agree about the use of capitals! It is importnt to diffenrentiate between a specific job title and just a general category of function.
16 hrs
  -> Thanks Tony! Also see the former POTUS's tweets for examples of how to Misuse Capitals.
agree  Thomas Miles: I like your answer. I think the translator and their client will have to decide whether this role is focused on sales, marketing or both. I know companies where these were entirely separate teams. This is a situation where capitals can play a useful role.
20 hrs
  -> Thanks for your kind words, interesting comments and your Agree!
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8 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): -1
Mentoring salesman


Explanation:
Ma proposition

Etienne Thems
France
Works in field
Native speaker of: Native in FrenchFrench

Peer comments on this answer (and responses from the answerer)
neutral  Tony M: Rather misrepresents the word order inversion between FR and EN — here 'commercial' qualifies 'encadrement'; also 'mentoring' is hardly appropriate in an HR / job title context.
8 hrs
disagree  Daryo: "agent d’encadrement" is a position / rank far above that.
14 hrs
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22 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
agent d’encadrement commercial
sales team leader


Explanation:

Répertoire national des certifications professionnelles
Agent d'encadrement

Nomenclature du niveau de qualification : Niveau 5
Code(s) NSF :
310p : Spécialités plurivalentes des échanges et de la gestion (organisation , gestion)
Date d’échéance de l’enregistrement : 10-08-2013


RÉSUMÉ DE LA CERTIFICATION
Activités visées :
Les agents d'encadrement ont une responsabilité de commandement formel, c'est-à-dire avec attribution d'une délégation de pouvoir correspondante. Ils encadrent directement du personnel de niveau III, IV ou V. Ils exercent leur activité dans l'industrie et / ou dans des entreprises de service opérationnel. Ils coordonnent leurs activités par rapport à des objectifs quantitatifs et qualitatifs qui leur ont été assignés.
Le manager de proximité assume les activités suivantes :
- piloter son équipe
- optimiser la performance de son secteur
- animer les dimensions Qualité, Sécurité du travail et Environnement
- gérér et développer les ressources de ses collaborateurs en partenariat avec l'équipe RH.
Il déploiera ces 4 activités en lien direct avec la Direction dans une PME, une TPE, un Centre de Profit, avec son supérieur hiérachique direct dans une grande structure.

Compétences attestées :
Le titulaire de la certification connait les droits et les devoirs liés à son statut et il est capable :
- de manager une équipe, en s'appuyant sur des méthodes et outils spécifiques
- d'analyser et résoudre avec méthode des problématique identifiées, et proposer des solutions pertinentes
- de gérer le secteur d’activité, en utilisant des indicateurs pertinents
- de prévenir les risques aux personnes aux produits et équipements,
- de maîtriser les coûts
- de conduire des réunions et des entretiens ayant des finalités diverses en respectant les étapes
- de faire évoluer les compétences de l’équipe en partenariat avec les référents RH
- de conduire un projet et rendre compte des résultats.

https://www.francecompetences.fr/recherche/rncp/12818/

OTOH given that

"AAA n'avait donc pas de supérieur hiérarchique basé en France"

"sales team leader" might not be reflecting accurately the position of AAA, "downgrading" it.




--------------------------------------------------
Note added at 1 day 10 hrs (2023-08-10 23:49:17 GMT)
--------------------------------------------------

Correction - my mistake.

"sales team leader" is about right.

Daryo
United Kingdom
Local time: 10:32
Native speaker of: Native in SerbianSerbian, Native in FrenchFrench
PRO pts in category: 16
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