| Stron w wątku: [1 2] > | Java problem opening Wordfast Autor wątku: Odette Grille (X)
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Odette Grille (X) 
Kanada
Local time: 06:51
angielski > francuski
+ ...
Hi
All of a sudden I cannot open Wordfast and I receive the following error message on a pop-up:
Could not create the Java virtual machine
Oh là là. Au secours ! What shall I do ?
Thanks
Ode
I have taken a picture of the long error message but cannot copy it on this message. I can send it to anyone who would know how to understand it
[Edited at 2011-06-19 03:40 GMT]
| | | | | Versions of Java and Wordfast? | Jun 19, 2011 |
What are your versions of Java and Wordfast?
You can find out about your Java version at http://java.com/en/download/installed.jsp
As of now, it should be "Version 6 Update 26". If you have an older version, try installing the latest one.
You may also want to reinstall the latest version of Wordfast (2.4.2).
| | | | Alex Lago
Hiszpania
Local time: 12:51
angielski > hiszpański
+ ...
| Did you change your memory settings? | Jun 19, 2011 |
Without seeing the message it is difficult to know, but I had a similar problem when I tried to change the memory usage settings in Wordfast.
Did you by any chance change that? If you did I can help you solve the problem, if you didn't I'm sorry but I won't be able to help.
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT | I did and did not | Jun 19, 2011 |
Alex Lago wrote:
Without seeing the message it is difficult to know, but I had a similar problem when I tried to change the memory usage settings in Wordfast.
Did you by any chance change that? If you did I can help you solve the problem, if you didn't I'm sorry but I won't be able to help.
Hey Alex,
Thank you for your reply. What I did was try to upload an .xlf file but it did not work. I did create a memory in order to try and upload the .xlf file but ENG-FR as usual. However, the settings at the bottom of the wordfast blank page appeared as ENG-DE-DE which came out of the blue since I never used this pair.
Please allow me to send you the error message screen print through e-mail. It is very kind of you to take the time.
Cheers
O
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Dear Odette,
If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO", do not forget "NO".
Make sure you first back up your "glossaries" located in .wf_workspace folder, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.
I hope this helps. Please let me know.
===============
As for translating XLF fi... See more Dear Odette,
If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO", do not forget "NO".
Make sure you first back up your "glossaries" located in .wf_workspace folder, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.
I hope this helps. Please let me know.
===============
As for translating XLF files in WFP, here is the way:
http://www.wordfast.net/?kb=163-35
---
Best regards,
Yasmin Moslem
Wordfast Support Team
www.wordfast.com | www.wordfast.net ▲ Collapse
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT | Program does not offer reinstall option | Jun 19, 2011 |
Hello Yasmin,
Yes, I had thought of that but in my programs, in control panel, Wordfast does not offer to reinstall so I figured I would have to download again and reinter the license number etc. So I was hoping another solution would be less painstaking and time consuming.
Kind regards
O
Yasmin Moslem wrote:
Dear Odette,
If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO", do not forget "NO".
Make sure you first back up your "glossaries" located in .wf_workspace folder, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.
I hope this helps. Please let me know.
===============
As for translating XLF files in WFP, here is the way:
http://www.wordfast.net/?kb=163-35
---
Best regards,
Yasmin Moslem
Wordfast Support Team
www.wordfast.com | www.wordfast.net
| | | | | .wf_workspace | Jun 19, 2011 |
Dear Odette,
Do not you have the old installer on your machine? Even downloading again should not take more than 30 minuets. As for the license, you do not need to re-license; your WFP will remember it.
Well, there is another faster solution, but it if does not help, you will need to re-install:
- Open your "Start" menu; you should see a link to the main user folder (mine is called "Yasmin", for example). Open it and you will find a folder called .wf_works... See more Dear Odette,
Do not you have the old installer on your machine? Even downloading again should not take more than 30 minuets. As for the license, you do not need to re-license; your WFP will remember it.
Well, there is another faster solution, but it if does not help, you will need to re-install:
- Open your "Start" menu; you should see a link to the main user folder (mine is called "Yasmin", for example). Open it and you will find a folder called .wf_workspace.
- Change the name of .wf_workspace, into another name, say: .wf_workspace-OLD
Restart Wordfast Pro and see if the problem is solved.
I hope this helps. Please let me know.
---
Best regards,
Yasmin Moslem
Wordfast Support Team
www.wordfast.com | www.wordfast.net ▲ Collapse
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT | I will reinstall then, Yasmin | Jun 19, 2011 |
Not sure what the old installer is ... A clean-up might have gotten rid of that ? And what start menu am I supposed to click on ? I cannot open Wordfast at all.
I guess I'll reinstall.
Thanks
Ode
Yasmin Moslem wrote:
Dear Odette,
Do not you have the old installer on your machine? Even downloading again should not take more than 30 minuets. As for the license, you do not need to re-license; your WFP will remember it.
Well, there is another faster solution, but it if does not help, you will need to re-install:
- Open your "Start" menu; you should see a link to the main user folder (mine is called "Yasmin", for example). Open it and you will find a folder called .wf_workspace.
- Change the name of .wf_workspace, into another name, say: .wf_workspace-OLD
Restart Wordfast Pro and see if the problem is solved.
I hope this helps. Please let me know.
---
Best regards,
Yasmin Moslem
Wordfast Support Team
www.wordfast.com | www.wordfast.net
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| Are you on Windows or Mac? | Jun 19, 2011 |
Odette Grille wrote:
Not sure what the old installer is ... A clean-up might have gotten rid of that ? And what start menu am I supposed to click on ? I cannot open Wordfast at all.
I guess I'll reinstall.
Dear Odette,
You did not mention your operating system. Are you on Windows or on Mac?
Many thanks in advance!
Yasmin
[Edited at 2011-06-19 19:47 GMT]
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT
I am under windows XP
Yasmin Moslem wrote:
Odette Grille wrote:
Not sure what the old installer is ... A clean-up might have gotten rid of that ? And what start menu am I supposed to click on ? I cannot open Wordfast at all.
I guess I'll reinstall.
Dear Odette,
You did not mention your operating system. Are you on Windows or on Mac?
Many thanks in advance!
Yasmin [Edited at 2011-06-19 19:47 GMT]
| | | | | Search for .wf_workspace | Jun 19, 2011 |
Dear Odette,
Well, could you please open your Start menu (at the very bottom to your left hand) and click "Search":
http://www.forourgroup.com/sub/misc/savingmoney/menus/2.gif
Then, type: wf_workspace - when you find it, just rename it.
I hope this helps. Please let me know.
Yasmin
| | | | esperantisto
Local time: 14:51
Członek ProZ.com
od 2006
angielski > rosyjski
+ ...
SITE LOCALIZER | What is in your wordfast.ini? | Jun 20, 2011 |
Find your wordfast.ini file (by default, it’s c:\Program Files\Wordfast\Wordfast.ini), open it in a text editor and find the path to the JRE executable such as:
Code:
| -vm
C:\Program Files\Wordfast\jre\bin\javaw.exe |
| ... See moreFind your wordfast.ini file (by default, it’s c:\Program Files\Wordfast\Wordfast.ini), open it in a text editor and find the path to the JRE executable such as:
Code:
| -vm
C:\Program Files\Wordfast\jre\bin\javaw.exe |
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Is javaw.exe actually there, in the location specified in wordfast.ini? ▲ Collapse
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Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT
Hello Esperantisto,
There is not path to java.exe in my .ini. In my main log though I found this:
03-17@11:17:55 WARN (FiltersPreferencePage.java:132) - filter of type txlfFilter not found in the registry
Just for info as I am going to reinstall. In the end it seems the simpler solution.
Thank you
esperantisto wrote:
Find your wordfast.ini file (by default, it’s c:\Program Files\Wordfast\Wordfast.ini), open it in a text editor and find the path to the JRE executable such as:
Code:
| -vm
C:\Program Files\Wordfast\jre\bin\javaw.exe |
|
Is javaw.exe actually there, in the location specified in wordfast.ini?
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT | Reinstalling | Jun 20, 2011 |
Thank you for all your help Yasmin. I tried to rename but it did not change the problem.
I also found the main logs but no explanation of the sudden failure.
I hope reinstalling will word but before I uninstall I wonder if the problem comes from java, may be I will try to update java (in case I missed an update )
I'll keep you updated on this.
Thank you again
Ode
Odette Grille wrote:
Hello Yasmin,
Yes, I had thought of that but in my programs, in control panel, Wordfast does not offer to reinstall so I figured I would have to download again and reinter the license number etc. So I was hoping another solution would be less painstaking and time consuming.
Kind regards
O
Yasmin Moslem wrote:
Dear Odette,
If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO", do not forget "NO".
Make sure you first back up your "glossaries" located in .wf_workspace folder, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.
I hope this helps. Please let me know.
===============
As for translating XLF files in WFP, here is the way:
http://www.wordfast.net/?kb=163-35
---
Best regards,
Yasmin Moslem
Wordfast Support Team
www.wordfast.com | www.wordfast.net
| | | | Odette Grille (X)
Kanada
Local time: 06:51
angielski > francuski
+ ...
NOWY TEMAT
Dear Yasmin,
I tried to send you the error message screenshot but failed. I get an http error message. You will however receive my Resume as I misclicked. Sorry about that.
Have a good day.
O
Yasmin Moslem wrote:
Dear Odette,
Well, could you please open your Start menu (at the very bottom to your left hand) and click "Search":
http://www.forourgroup.com/sub/misc/savingmoney/menus/2.gif
Then, type: wf_workspace - when you find it, just rename it.
I hope this helps. Please let me know.
Yasmin
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