Wordfast can't finish cleaning.. Autor wątku: Anne Carnot
| Anne Carnot Francja Local time: 11:14 Członek ProZ.com od 2009 angielski > francuski
Hi everyone, I seem to be having a problem with Wordfast Classic: each time I try to clean my document (about 30 pages), WF cleans 97% of the document, then stops answering. I tried to uninstall and reinstall the software, but it only managed to go from 94% to 97%... Quickclean works, but that's not really a solution to my problem... Thanks in advance for your help in this matter! Anne
[Edited at 2011-12-15 17:08 GMT] | | | Version info? | Dec 15, 2011 |
Anne Carnot wrote: I seem to be having a problem with Wordfast Classic: each time I try to clean my document (about 30 pages), WF cleans 97% of the document, then stops answering. I tried to uninstall and reinstall the software, but it only managed to go from 94% to 97%... Quickclean works, but that's not really a solution to my problem... Is this on Windows or Mac? What versions of Word and Wordfast? Does it occur only with this particular document, or with every document? Does it make a difference whether or not you choose to update the TM? | | | Anne Carnot Francja Local time: 11:14 Członek ProZ.com od 2009 angielski > francuski NOWY TEMAT 6.01g / Windows | Dec 15, 2011 |
Hi Dominique, I have version 6.01g, on Windows. I just tried with another smaller document, and it worked fine, so I suppose the problem could come from my document. I tried to rename it, and to rename the TM, but it made no difference... as you suggested, I tried to clean the document without updating the TM, and it got stuck again at 97%... I must say I'm really useless when it comes to computer software... See more Hi Dominique, I have version 6.01g, on Windows. I just tried with another smaller document, and it worked fine, so I suppose the problem could come from my document. I tried to rename it, and to rename the TM, but it made no difference... as you suggested, I tried to clean the document without updating the TM, and it got stuck again at 97%... I must say I'm really useless when it comes to computer software ▲ Collapse | | | Send it in private if you can... | Dec 15, 2011 |
Anne Carnot wrote: I have version 6.01g, on Windows. I just tried with another smaller document, and it worked fine, so I suppose the problem could come from my document. I tried to rename it, and to rename the TM, but it made no difference... as you suggested, I tried to clean the document without updating the TM, and it got stuck again at 97%... If you can send it to me in private, I could try to see if it would clean up on my side... | |
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neilmac Hiszpania Local time: 11:14 hiszpański > angielski + ... Keep us posted | Dec 16, 2011 |
Anne Carnot wrote: Hi Dominique, I have version 6.01g, on Windows. I just tried with another smaller document, and it worked fine, so I suppose the problem could come from my document. I tried to rename it, and to rename the TM, but it made no difference... as you suggested, I tried to clean the document without updating the TM, and it got stuck again at 97%... I must say I'm really useless when it comes to computer software I'm no WF whizzkid either. Dominique sounds like a true gentleman. Please let us know how you get on and how you eventually find the solution. | | | nordiste Francja Local time: 11:14 angielski > francuski + ...
Have you run QA on the document ? Maybe there are too many errors like missing tags. Did you check if the TM was partially updated ? Knowing at which segment it stopped could help solve the problem. | | | Anne Carnot Francja Local time: 11:14 Członek ProZ.com od 2009 angielski > francuski NOWY TEMAT
Dominique Pivard wrote: If you can send it to me in private, I could try to see if it would clean up on my side... Thanks for your offer Dominique! I'll send it to you, but I think the problem might be in the document itself, as I tried to clean another very similar document and it worked fine... I'll keep you posted | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Wordfast can't finish cleaning.. Pastey | Your smart companion app
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