Dział techniczny » CAT Tools Technical Help »
Cancelling Geoworx
Autor wątku: parolagiusta
parolagiusta
parolagiusta
Local time: 14:06
włoski > angielski
Sep 3, 2024

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?
 
WolfgangS
WolfgangS
Francja
Local time: 14:06
Członek ProZ.com
od 2007
angielski > niemiecki
+ ...
Your bank? Sep 5, 2024

parolagiusta wrote:

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?


Ask your bank to stop payments?
 
Lieven Malaise
Lieven Malaise
Belgia
Local time: 14:06
Członek ProZ.com
od 2020
francuski > niderlandzki
+ ...
Geoworx? Sep 5, 2024

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.
 
neilmac
neilmac
Hiszpania
Local time: 14:06
hiszpański > angielski
+ ...
All things to all men/women (etc,) Sep 12, 2024

Lieven Malaise wrote:

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.


I googled it and got about 2,340 results. It appears variously as a consultancy and other things, for example: "GeoWorx Sync is a powerful tool for synchronizing data that is shared by multiple Enterprise Systems."
Apart from that, I don't see anything to lead me to think that it would be a CAT tool for translation work.
 
Lieven Malaise
Lieven Malaise
Belgia
Local time: 14:06
Członek ProZ.com
od 2020
francuski > niderlandzki
+ ...
Clarification Sep 12, 2024

neilmac wrote:
I googled it and got about 2,340 results.


Yes, I've got those too. I meant that I only got one hit in the context of a CAT tool, the poster's own post.
 
Georgi Kovachev
Georgi Kovachev  Identity Verified
Bułgaria
Local time: 15:06
Członek ProZ.com
od 2010
angielski > bułgarski
+ ...
GeoWorkz? Sep 19, 2024

I believe the OP meant GeoWorkz. Since nobody has responded to your calls, you may use the contact form https://geoworkz.com/Contact to tell them about your problem.
Another option is insufficient funds to be available in your card and they will certainly be after your money.
 


To report site rules violations or get help, contact a site moderator:

Moderatorzy tego forum
Natalie[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Cancelling Geoworx







Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »